![]() Cleaning and care: Wipe clean with mild detergent and water. 38x56 will have a much smaller pattern than 70x102 for example. Larger sizes = larger design, smaller sizes = smaller design. ![]() Size of Design: Pattern size is based on cloth size. Mark Spicher shows you how to flatten your new cloth here on Youtube. To speed up the process, roll the cloth the opposite way it arrived. Samples are recommended to confirm true colors if it's a concern for matching your decor. With most cloths, the color black will tend to be a faded black rather than a deep solid black. Color: Colors on the vinyl tend to be brighter on computers than actual. The cloths are not designed to look brand spanking new. Note: some distressing may be as small as a pen mark or a smear. You can also use the zoom feature on the main product page of your pattern and color name. If you have any questions about the amount of distressing in your pattern, please ask. This is part of the design and is not a defect in printing. ![]() Distressing: Some patterns have more distressing (aging) than others. Click here for everything you need to know about custom sizes. The cloths cannot be made any larger than 10 feet wide x 15 feet long. ![]() Lead time is 3 weeks, no matter when you receive the image for approval. An email will be sent with the image for your approval. You will have the opportunity to approve your custom cloth's image before production. The fee for custom is either $10 or $39 depending on the size you need. Custom sizes are considered to be any size outside of the sizes listed on each product page. Custom size cloths: Custom sizes can be made in all collections EXCEPT Williamsburg and American Folk Art. Lead time for replacements is approximately 2 weeks. Send me an email with your information and a photo to Upon confirmation, defective items will be replaced with the same cloth. Please inspect your cloth within 3 days of receipt and report any damage immediately. A rush is not guaranteed and the fee is nonrefundable if the order is not shipped 2 weeks. Rushes are only accepted for STANDARD Spicher & Co. This offer is not always available so please contact the store for more information. Rush Requests:Rush requests can be made in order to get your order in 2 weeks. These are returnable for full refund less return shipping costs. Quick ship and In-Stock cloths: Don't want to wait 3 weeks for your cloth? Choose a cloth from the "In-Stock/Quick Ship" category. Regarding returnable cloths, credit will be given when cloth is received, less return shipping costs. The manufacturer does not stock any cloths, so each one is made specifically for you. You can cancel the order 3 days after your order is placed, if the order is not in production. All other vinyl cloths are made to order (not in stock) and are non-refundable after they are produced. Refunds: Only cloths from the the 'Quick Ship and In-Stock' category on my website in sizes 20x30, 30x44, 38x56 and 52x76 are refundable. ![]() You will receive tracking information when your order ships. *Quick Ship and in-Stock cloths (Cloths only from those categories on the website) ship in 6 business days or less. Shipping:Lead time is 3 weeks or less for made-to-order cloths. Visit the ' Swatch Samples' category on the website to order. These are kept in stock and ship within 1-3 days via US Post Office. I offer the first 2 free (coupon FREE at checkout) and free shipping. Swatch samples: If you are uncertain about the material or the true colors, I strongly suggest getting some sample swatches. It‘s the easiest way to see all the patterns. Digital Vinyl Catalogs:This is the best place to start shopping the vinyl. Hopefully this will help answer most of your questions and concerns. The vinyl cloths can be overwhelming as they're new to the market and the selection is so large. I want you to feel 100% confident with your purchase. When you contact the store, you reach me, Daren, the owner. ![]()
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